State Farm® Insurance Agent Natalie Burkhaulter

"The ability to provide excellent customer service and product knowledge such as what “Kyle” has displayed and possesses, are the skills that every corporation should review when deciding to extend promotions and merit increases. Kyle’s response was above a supervisory-management level and should be notated. He did exactly what he promised which brings a true meaning to the idiom- “Our Word Is Our Bond.” Please share these words of excellence with your State Farm Corporate Headquarters, on-level Management, and Executive Staff. Many thanks to Mr. Kyle Smith for being a superior Office Manager, going above and beyond, and for making our first-time call to State Farm’s Natalie Burkhaulter’s Agency a great experience while discussing the much-needed coverage for our Commercial Auto needs and next level of expansion to provide business excellence. “We Are Legends, LLC” (Grapevine, TX)"

"Laura helped me save $150 dollars a month on my insurance and I was able to get better coverage. I didn’t imagine i could save this much. Laura was very helpful and patient. She took the time to explain everything that was covered. She made changing over to a new company seamless. I’m glad i was referred to this office as Ive never experienced this with any other insurance agency."

"Laura, Rebecca and everyone else are AMAZING!! I have to say that they take care of everything for me, I love the customer service, the checking in and making sure I’m Ok with my services. I’m happy with them and if you are in the market for insurance you should definitely check them out."

"This year has been terrible for car luck, but Kyle, Rebecca and Natalie have been there every step of the way to help. They helped me with Steps to take, how to file a claim, and helped me get my car back as good as new. Their customer service is excellent and if you have a car issue, they are who you want on your side!"

"It was my pleasure to work with Chris for getting Auto and Home Insurance. Very Nice person to deal with and he always try to help the customer with full details and timely manner . Rare to find such a support with other companies now a days . Highly recommend “Chris Rose” for any of your Insurance needs @ State Farm"

"Everyone at this office is truly amazing! They all help in an attentive way while still giving great customer service! Everyone from Rebecca to Chris have all been wonderful to talk to considering insurance calls aren’t always enjoyable! Thanks again to everyone on this team!"

"This is the most incredible insurance branch I have ever had the pleasure (can you even use that word with insurance?) to be a part of! We’ve been working with Kyle, who has spent a lot of time and care explaining my policies to me. He has taught me what coverage I have and why almost line by line for my business, home, and auto. Natalie and her team is also constantly in the community, and truly cares about providing understanding of your insurance policies whether or not you sign with them. It has been a five-star experience for sure!"

"I am SO happy I switched to this State Farm office! After months of terrible service and lies working with Liz Olvera’s office, this office was a God-send. They have been communicative and prompt with responses from day 1. They even helped me transition smoothly from the bad office to theirs. Rebecca in particular has been awesome. She always contacts me personally to address and talk me through any questions I have or changes to my policy. The customer service alone is worth 5 stars, but it is clear this office is well managed and that they care about their customers. Thank you!"

"Title: Exceptional Customer Service from Rebecca Smith at State Farm I recently had the pleasure of working with Rebecca Smith at State Farm, and I can't say enough about the exceptional service she provided over the phone. From the first call, Rebecca greeted me with a warm tone and made me feel like a valued customer. Throughout our conversations, Rebecca demonstrated a deep understanding of my insurance needs and went above and beyond to ensure I got the coverage that was right for me. She patiently answered all my questions and explained everything clearly and concisely. What truly sets Rebecca apart is her dedication to her customers. Despite our interactions being solely over the phone, she made sure to follow up with me to ensure I was satisfied with my coverage and to see if there was anything else she could assist me with. It's evident that she genuinely cares about her customers and their well-being. I highly recommend Rebecca Smith to anyone in need of insurance services. Her professionalism, attention to detail, and commitment to customer satisfaction make her an invaluable asset to State Farm. Thank you, Rebecca, for your outstanding service!"