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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arun Singla

November 17, 2023

5  out of  5 rating by Arun Singla
"Chris go beyond his support hours to assist and helped us with car insurance. He is soft spoken and knowledgeable person and deserve a good rating. Chris is super responsive and quick."

Delano Capwel

November 15, 2023

5  out of  5 rating by Delano Capwel
"Very caring people. They give you what is best for you."

Laila Moore

November 15, 2023

5  out of  5 rating by Laila Moore
"State Farmn Natalie Burkauter office has been amazing. Kyle was so helpful and saved me a TON of money without lowering my coverage. Highly recommend!"

Karen Lopez

November 15, 2023

5  out of  5 rating by Karen Lopez
"I had a wonderful experience with Kyle! He was able to explain some options I had for my home and auto! Thank you so much for the friendly and fun experience! Will definitely bring my family on as well!"

Danny Ticer

November 15, 2023

5  out of  5 rating by Danny Ticer
"Kyle at State Farm is very professional and informative to whatever insurance need. He describes everything in depth to ensure all your needs are covered. Thanks for all you do Kyle."

Rosalyn Mayfield

November 11, 2023

5  out of  5 rating by Rosalyn Mayfield
"Laura at the State Farm office was just amazing! She handled everything for us remotely. She was very pleasant and extremely helpful. Thank you Laura for everything you have done to make our move to Coppell so easy!"

Alan Arroyo

November 9, 2023

5  out of  5 rating by Alan Arroyo
"Swapped from a different agency. Natalie and Kyle were a terrific help and we're very attentive. Can't recommend enough."

Gail M

November 2, 2023

5  out of  5 rating by Gail M
"Chris has been super helpful and patient with us!"

Bobby Metzinger

October 27, 2023

5  out of  5 rating by Bobby Metzinger
"Wonderful people!! Terryn was great to work with and made the transition from my existing State Farm agent in VA to Texas a breeze!"

Carol Dozier

October 25, 2023

5  out of  5 rating by Carol Dozier
"Laura was great and very talented in her job, you need more like her!"

Sreenath Reddy Vuske

October 23, 2023

5  out of  5 rating by Sreenath Reddy Vuske
"Great team and great support. Provided a very competitive Auto and Home insurance with continuous support. Professional and great to work with. Thank you."

Gerald Brinneman

October 20, 2023

5  out of  5 rating by Gerald Brinneman
"I am absolutely thrilled with the outstanding service I received from the Natalie Burkhaulter - State Farm Insurance Agency in Coppell, TX. As a very happy insurance customer, my recent experience with this agency has truly been exceptional. I was in the process of shopping around to switch to a different auto and home insurance provider when I happened to call them, and I couldn't be happier that I did. Laura Chicarello, in particular, has proven to be an exceptional agent. She not only took the time to patiently explain all the intricate details of the policies available, but she also went above and beyond to customize a policy that perfectly fits my unique needs. Her expertise and dedication are truly commendable, and I feel confident that I have the right coverage in place. Additionally, I'd like to express my gratitude to Rebecca Smith for her excellent customer service. Rebecca was prompt and efficient in responding to all of my inquiries, making the entire process smooth and stress-free. It's clear that the team at Natalie Burkhaulter - State Farm Insurance Agency is dedicated to delivering top-notch service to their customers. I cannot recommend this agency enough. If you're in need of insurance coverage and are looking for a knowledgeable and customer-focused team, look no further. My experience has been exceptional, and I am delighted to be a part of the State Farm family thanks to Natalie Burkhaulter's team. Thank you, Laura Chicarello and Rebecca Smith, for going above and beyond to make my insurance transition a seamless and positive experience."

Anjani Arelli

October 16, 2023

5  out of  5 rating by Anjani Arelli
"Such a helpfull guy! Thanks alot chris"

Thomas Allen

October 2, 2023

5  out of  5 rating by Thomas Allen
"I appreciate working with Laura always — Kind, Speedy and always fair on price. This State Farm does business the right way!"

Aaron Turner

September 29, 2023

5  out of  5 rating by Aaron Turner
"Rebecca S was a big help and was very persistent with getting my claim taken care of. She’s been doing this for a long time! Great service!"

Susan Bonisolli

September 16, 2023

5  out of  5 rating by Susan Bonisolli
"The Natalie Burkhaulter - State Farm Insurance Agency is outstanding! Their Customer Service, Follow-up and Staff are unparalleled."

todd whitacre

September 15, 2023

5  out of  5 rating by todd whitacre
"I appreciate the assistance I always get from Natalie Burkhaulter State Farm Insurance Agent. Rebecca is quick to respond to my questions and her friendly service is always appreciated."

Pradeep Nain

September 12, 2023

5  out of  5 rating by Pradeep Nain
"Very fast and professional experience..Appreciated."

Maritza Stephens

September 9, 2023

5  out of  5 rating by Maritza Stephens
"I had a great experience working with Chris and the fact that he answered my questions and he was easy to reach for any additional questions I had. He was able to give me a better price on my policy. 😊"

Sarah Thomas

September 8, 2023

5  out of  5 rating by Sarah Thomas
"This agency has been very helpful. They have provided quotes for us over several renewal periods. We've now moved our business to their agency. Very knowledgable and professional."

Nicholas Zampiello

August 31, 2023

5  out of  5 rating by Nicholas Zampiello
"Great quote and quick service!"

Deanna Miller

August 22, 2023

5  out of  5 rating by Deanna Miller
"Great staff always take care of our business insurance in a timely manner. Rebecca is awesome!"

mayou aru

August 17, 2023

5  out of  5 rating by mayou aru
"She’s very helpful to make my house insurance and my car insurance it’s better price then others"

Dina Haskins

August 9, 2023

5  out of  5 rating by Dina Haskins
"Best Cistomer Service ever !! Chris was wonderful !! Experience was top notch. Very easy to switch to State Farm."

Haroon Rasheed Khan

August 7, 2023

5  out of  5 rating by Haroon Rasheed Khan
"Bought Renter’s insurance from State Farm. The whole onboarding process was smooth and over the call. Happy with the service so far. Looking forward to buy more services from them"