State Farm® Insurance Agent Natalie Burkhaulter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeana Tillery
August 28, 2026
5
out of
5
rating by Jeana Tillery
"I had a little business to attend to today and Kaley was so helpful to me. She was truly a pleasure to deal with. The customer service at my State Farm office is always top notch! Thanks again, Kaley!"
We responded:
"Jeana, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Kirill Akimov
August 24, 2026
5
out of
5
rating by Kirill Akimov
"Kaley Kiplinger was very professional and helpful. She made sure to follow up with me, didn’t forget about me and helped get my insurance set up smoothly. I really appreciate her attention, professionalism, and great customer service. Highly recommend!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Pancaxe_ 332
August 20, 2026
5
out of
5
rating by Pancaxe_ 332
"Great customer service and prices"
We responded:
"Pancaxe_, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Natalie Burkhaulter and Team "
Hope Latawiec
August 18, 2026
5
out of
5
rating by Hope Latawiec
"Chris Rose was AMAZING! He made the process very easy and simple while getting my renters insurance. Vey pleased with how quickly it was done and it is cheaper here than many other places."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
LunasStuckInDaForest
August 14, 2026
5
out of
5
rating by LunasStuckInDaForest
"I’ve had a great experience with State Farm for my car and renters insurance. The process was easy, the coverage options were explained clearly, and the customer service has been professional and helpful. I appreciate having peace of mind knowing my belongings and rental are protected. Overall I’m very satisfied with the Service. Chris and Kaley are Amazing. I would definitely recommend State Farm to anyone looking for reliable insurance."
We responded:
"LunasStuckInDaForest, thank you for the fantastic review! We’re always here to support you with your insurance needs in Coppell. "
Joey De Leon
August 13, 2026
5
out of
5
rating by Joey De Leon
"Kaley reached out to me to notify me of new pricing at State Farm for auto insurance. I was a former policy holder. Kaley is so pleasant, quick and made my transition back to State Farm effortless and all within the same day. Excellent customer service and value for peace of mind and assurance."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Steve Roberts
August 12, 2026
5
out of
5
rating by Steve Roberts
"Kaylee was great and not made the process easy, but she also saved me money. I hate paying for insurance. It’s like betting on something to go wrong. But if you need insurance which almost all of us do. Go with Kaylee at State Farm."
We responded:
"Thank you for the 5-star review, Steve! We’re proud to serve the Coppell community and truly appreciate your support. "
Marvin Williams
August 11, 2026
5
out of
5
rating by Marvin Williams
"I've had both my home and auto insurance policies with this State Farm office for years, and I can't recommend them highly enough — especially Rebecca Smith, who I work with most often. Rebecca is incredibly responsive and always makes herself available whenever I need assistance. She's easy to talk to and easy to work with, and she genuinely treats me like a partner rather than just a customer.
What really stands out is how proactive she is. Rebecca stays ahead of things — she sends timely notices before my policies are up for renewal, so I'm never caught off guard or left in the dark. I always know exactly where things stand with my coverage.
If you're looking for an insurance office that combines professionalism with real, personal service, ask for Rebecca Smith. She's outstanding"
We responded:
"Thanks so much for the amazing review, Marvin! We really appreciate your support here in Coppell. Just reach out anytime if you need us - we’re here for you. "
Sarah Kathman
August 10, 2026
5
out of
5
rating by Sarah Kathman
"I really appreciate the wonderful people in this office! They LISTEN to you and are incredibly patient."
We responded:
"Thanks so much for the amazing review, Sarah! We really appreciate your support here in Coppell. Just reach out anytime if you need us - we’re here for you. "
Tish Grijalva
August 6, 2026
5
out of
5
rating by Tish Grijalva
"I always get helpful and speedy service, answers to all my questions and help with whatever I need! Would definitely recommend!!"
We responded:
"Tish, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Nicole Serralta
July 29, 2026
5
out of
5
rating by Nicole Serralta
"Natalie and her team really care about their clients. Their communication during the claims process has been great. Shout out to Rebecca who has been an integral part of assisting with my claim. When she promises a call back, she makes sure to do so!"
We responded:
"Nicole, I'm thrilled to hear you had a great experience with our team, especially with Rebecca's exceptional assistance during your claim process! We're pleased to provide top-notch communication and support. Thank you for recognizing our dedication to our clients! Looking forward to assisting you further. - Natalie Burkhaulter - State Farm Insurance Agent, Coppell, TX"
Jay Taylor
July 29, 2026
5
out of
5
rating by Jay Taylor
"Great customer service. Highly recommended agency"
We responded:
"Hi Jay, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Natalie Burkhaulter, Your State Farm Agent "
Jackie Rakowski
July 28, 2026
5
out of
5
rating by Jackie Rakowski
"Happy to recommend Natalie Burkhaulter Agency. I wanted to work with an agency that actually knows their customers and gives personalized service and they have lived up to that every time I needed assistance."
We responded:
"Jackie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Coppell. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Natalie Burkhaulter and Team "
Joi Keahey
July 22, 2026
5
out of
5
rating by Joi Keahey
"Very attentive and takes of everything in record time. Always returns my calls in a timely manner as well. Very helpful."
We responded:
"Thank you so much for the 5-star rating, Joi! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Natalie Burkhaulter "
Natalie Garner
July 21, 2026
5
out of
5
rating by Natalie Garner
"Great service very easy to work with!!"
We responded:
"Thanks so much for the amazing review, Natalie! We really appreciate your support here in Coppell. Just reach out anytime if you need us - we’re here for you. "
Kaleb Acosta
July 21, 2026
5
out of
5
rating by Kaleb Acosta
"Very helpful and quick process kaley made everything so simple and easy for me"
We responded:
"Kaleb, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Coppell insurance team! - Your State Farm Agent, Natalie Burkhaulter "
Mary Lavin & Lavin Group Realty
July 17, 2026
5
out of
5
rating by Mary Lavin & Lavin Group Realty
"Always so helpful with my questions, they go out of their way to be thorough, explain policies, offer new endorsements, try and save us money and reach out at renewal time and throughout the year to check in. Full service operation that I am thankful for!"
We responded:
"Thank you, Mary, for your kind words! I'm glad to know you find our team responsive and helpful. It's great to hear that our communication options work well for you. Let us know if there's anything else we can assist you with!"
David Brooks
July 13, 2026
5
out of
5
rating by David Brooks
"great service, friendly staff, if your looking for a new agent or this is the place to be."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Natalie Burkhaulter’s Team—we are always here to help!"
Fernanda Robles
June 29, 2026
5
out of
5
rating by Fernanda Robles
"Supes friendly."
We responded:
"Thank you for the fantastic review, Fernanda! We are always here to help with your insurance needs here in Coppell . "
Krystyna Tengler
June 27, 2026
5
out of
5
rating by Krystyna Tengler
"Great customer service. Calls are answered and requests are promptly addressed."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Natalie Burkhaulter’s Team. "
Tapan Lonkar
June 25, 2026
5
out of
5
rating by Tapan Lonkar
"Great staff. Good service. Chris is very very professional and fast. He helped me through out the process and help me to get good premium. Very respectful of your time and space during follow up calls."
We responded:
"Tapan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Natalie Burkhaulter’s Team!"
Julie Petty
June 25, 2026
5
out of
5
rating by Julie Petty
"Natalie Burkhaulter and the whole team at this office are amazing. They have taken great care of my family and all of our insurance needs, are very personable, and are always prompt to answer all of my questions."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Natalie Burkhaulter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Coppell ."
Shayla Robinson
June 25, 2026
5
out of
5
rating by Shayla Robinson
"I absolutely love the staff at Natalie Burkhaulter's office. Everyone is so nice and kind. Natalie is the absolute sweetest. Hands down the best."
We responded:
"Thanks so much for the amazing review, Shayla! We really appreciate your support here in Coppell . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Anuj Pandey
June 4, 2026
5
out of
5
rating by Anuj Pandey
"Such a great experience everytime i talk with them. Always on point and helps me out perfectly"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Natalie Burkhaulter’s Team. "
Brian Jones
June 2, 2026
5
out of
5
rating by Brian Jones
"Chris is an awesome agent!!! As soon as I told him that I want to put all my vehicles on State Farm insurance, it was done."
We responded:
"Thank you for your kind review of State Farm Agent Natalie Burkhaulter’s Team. We appreciate it!"